Accessibility Statement — House Clearance in Dulwich

This statement explains how our Dulwich house clearance service approaches accessibility for people with a range of needs. We are committed to providing an inclusive experience for everyone who interacts with our House Clearance Dulwich information, bookings and service descriptions. The following outlines our policies, technical standards and practical measures to support access to our service information and operations.

We aim to meet the needs of customers and residents seeking house clearances in Dulwich by following recognised accessibility standards. Our commitment covers written content, navigation, and assistance during on-site activities. We review content regularly and use accessible templates to reduce barriers for people with hearing, visual, cognitive or mobility impairments.

In designing our accessible Dulwich clearance services, we follow the Web Content Accessibility Guidelines WCAG 2.1 AA. This standard guides our approach to contrast, text scaling, semantic markup and predictable navigation. We also test our content with automated tools and manual checks, and we address issues that affect readability, operation and comprehension.

Our site and service materials are prepared with assistive technologies in mind. We support screen-reader compatibility by using meaningful headings, ARIA landmarks where appropriate, and descriptive link text so that people using screen readers can understand structure and intent. We ensure images and functional controls have concise and useful alternative descriptions.

Keyboard navigation is an essential part of our accessibility approach. We ensure that interactive elements such as forms, booking controls and modal dialogs are reachable and operable via keyboard only. Focus order is logical, visible focus styles are maintained, and we avoid keyboard traps so that users can move freely throughout our content.

To support different reading needs we provide:

• Clear headings and structured content to help screen-reader users and people scanning pages;
• Readable font sizes and sufficient contrast to assist people with low vision;
• Simple language and summaries so that people with cognitive needs can find essential information quickly.

We undertake periodic usability testing with people who have disabilities and accessibility experts. Findings inform practical changes to our Dulwich house clearance processes and online information. Where technical or operational limitations exist, we document them and provide alternative ways for users to access the same information or services.

When we make updates to our content or booking processes, we consider potential impacts on accessibility. Major changes are accompanied by additional checks for screen-reader support, keyboard operation, and mobile accessibility. Our goal is to maintain or improve compliance over time.

If you encounter barriers when using any part of our house clearance information for Dulwich or require documents in an alternative format, please contact our accessibility team using the contact methods listed on this site. You can request materials in larger print, plain text, audio format, or other alternatives. We will respond to accessibility requests and aim to provide a timeline for any conversion or assistance.